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FAQ
Home Organizing
How does the service work?
An organizer will meet you at your home or place of business to discuss your needs and budget. Together, we’ll set goals and get an understanding of how we can best help you. From there, we develop a customized plan that works for you—based on our assessment on how you like things organized—and we begin executing our strategy to nip clutter in the bud.
Before I meet with an organizer, should I clean my place?
No. Do not clean or organize anything before the organizer comes. This allows the organizer to see the state of your home or office as is.
How much will the services cost?
Organizers are paid by the hour. This gives you the opportunity to control the cost. You can do homework or you can pay the organizer for more time. The first hour is free. In an effort to make the services affordable, we make special offers available to our clients.
Where can Utterly Organized visit?
Utterly Organized serves Louisville and the surrounding areas, including southern Indiana. We travel outside this area, but we bill for travel expenses.
Who needs a professional organizer?
- The average unorganized homeowner
- People who need to be motivated and/or they need to hire someone with lots of energy
- Seniors and their families
- Family members who have inherited information
- People with attention deficit disorders (such as ADD, ADHD)
- Pack rats, obsessive and compulsive people
- The average unorganized small business owner
- People who do not understand finances
- People who need to analyze the profitability of their business
- People who need to be motivated and/or they need to hire someone with lots of energy
- People who need to gain control of spending
- People who have inherited an estate
I’m stressed just thinking about calling you.
Mentally, you need to be ready to get organized. Only you know if it is the right time for you. If you are forced into it, the chance for failure increases. Ask yourself some questions…Can you find things, quickly? Does your home or office environment relax you and invite you in? Are you motivated to get organized? If you answer no to any of these questions, you might be ready.
Financial Home/Office Organizing
How can you help with paperwork? I spend at least an hour a day looking for stuff.
In most situations, the first step is to sort your paperwork. The paperwork is sorted into categories based on your habits. After working with you for awhile, your Organizer will establish or become accustom to your sorting and filing process. Your Organizer will discuss this process with you.
Some of my information is confidential, how do you handle that?
Our Organizers come from professional backgrounds. We do not discuss your case with anyone else. Unless requested, we do not take information with us. Paper work is either put away, thrown away or shredded.
Can you tell me what I should save and for how long?
Yes, we have organizers that specialize in office organizing. They come from a professional background involving financial and/or office responsibilities.
Do I have to buy Quicken prior to my first visit?
No, but your appointment will be more efficient if you have the software installed ready to use. You can buy it on-line at your first appointment. Your Organizer can help decide which version is best for you.
I’m sure my mess is the worst you’ve ever seen, you’ll run the other way…
Not true, remember, our passion is organizing, messes are a challenge. Our organizers don’t get overwhelmed. We are patient and non-judgemental. Our mission is to help you create an environment that is functional and pleasant.
Do I have to be there?
At your first appointment, your organizer will need to meet with you to understand your needs. Going forward, ideally, you and your organizer will work together. Organizing is a “hands on” process. However, we understand that you may not be able to physically participate or may need to leave, we ask that someone be available (phone is okay) to make decisions and/or answer questions. Your organizer will work that out with you on a case-by-case basis.
When do I pay?
The first hour is free. You are expected to give your Organizer a check or cash at the first appointment. Subsequent appointments are billed on a monthly basis.
How do I make appointments?
For your first appointment, you can call, e-mail or schedule online and Tracie Utter will contact you. For subsequent appointments, you call, e-mail or schedule online directly with your Organizer.
Will you bring supplies?
For the first appointment, your Organizer will bring a few supplies. Once you and your Organizer determine what is needed, one of you will be responsible for bringing supplies to the next appointment. It is between you and your organizer to decide who will bring the items. If your Organizer brings the items, you will be billed for the cost. In some cases there is a mark-up. You and your organizer will discuss.
Is there a cancellation fee?
Yes, for cancellations with less than 24 hours notice, there is a $50 charge if you want your Organizer to return. Illness is excused, there is no charge.
